Snag hit about internet expansion between New Kent and Cox Communications

An ongoing issue about high-speed internet in New Kent County has led to myths about a proposed agreement between the county and Cox Communications.

New Kent County Administrator Rodney Hathaway addressed the rumors during Tuesday morning’s board of supervisors’ work session.

At issue was a franchise agreement with Cox Cable Communications regarding internet access in the county. And while no decision has been made yet, Hathaway wanted it to be clear about the reality of what a franchise agreement truly was.

“It’s not why did the county choose to go with Cox with a franchise agreement, the reality is Cox chose us,” Hathaway commented. “But franchise agreements aren’t exclusive agreements.

“We can enter into multiple agreements with multiple providers,” continued Hathaway. “So just because we approve an agreement with Cox, that doesn’t mean that we can’t have an agreement with Verizon or Comcast or another provider.”

On Oct. 17, 2023, Cox Communications announced a partnership to expand fiber-optic network within New Kent. The project, which totals approximately $34 million, would be conducted int two phases. The total build out consists of 625 fiber miles and has the capability to connect 3,000 residents.

But snags have been hit along the way, with Hathaway reviewing a 40-page document and pointing to language that he said he would like to have more discussion about with Cox. One topic of concern includes an agreement that after 24 months, New Kent would be provided with a service center from Cox.

However, one of the key points is the proposal of a franchise fee that would be paid to the county at 25 cents per customer. The county administrator said that the fee seemed more like another tax on the citizens. An additional sticking point is the number of years the extension would last if an agreement is reached.

For District 2 representative John Moyer, he was very vocal about how he was not impressed with the current services Cox Communications are providing to citizens.

“This will be tough for me to give a vote to unless Cox clears up their problems with the existing lines,” he said. “Five Lakes experiences problems every week, sometimes anywhere from three to four days at a time.

“If we are going to give them (Cox) $19 million dollars, I want to make sure things are cleared up,” Moyer concluded.

In other business matters addressed by the board of supervisors:

–New lights and security cameras have been installed at Pine Fork Park. New Kent Director of Parks and Recreation Kim Turner said that the additions will help the facility feel more secure.

–Changed the date for the budget retreat from Oct. 18 to Oct. 23. The location is to be determined.

–Announced that the public hearing for Preston Hollow Farms LLC will be held on Thursday, Aug. 22, to address CDA bonds that the organization wants to borrow against.